PRIVACY POLICY

Privacy Policy

Last Updated: 12th April, 2026.

Welcome to Cardcentrals. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

By using Cardcentrals, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Email address
  • Phone number

b. Transaction Information

  • Gift card details submitted by users
  • Transaction history
  • Payment and payout records

c. Device & Usage Information

  • IP address
  • Device type and operating system
  • App usage data and interactions
  • Log data (such as access times and pages viewed)

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Process and complete transactions
  • Verify submitted gift cards
  • Send transaction updates and notifications
  • Provide customer support
  • Improve app performance and user experience
  • Monitor and prevent fraud, abuse, or illegal activities
  • Comply with legal and regulatory obligations

3.Payment Processing

Cardcentrals does not store sensitive financial information such as debit/credit card numbers.

All payments are processed securely through trusted third-party payment providers. These providers handle your payment information in accordance with their own privacy policies and security standards.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Payment processors to complete transactions
  • Service providers that help operate our platform (e.g., hosting, analytics)
  • Fraud prevention and security partners
  • Legal authorities, when required by law or to protect our rights

All third parties are required to protect your data and use it only for the intended purpose.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Maintain transaction records
  • Comply with legal and regulatory requirements

When your data is no longer required, we securely delete or anonymize it.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Data encryption
  • Secure servers
  • Access controls and authentication
  • Continuous monitoring for suspicious activities

While we strive to protect your data, no system is 100% secure.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyze traffic and usage patterns
  • Remember user preferences

You can control or disable cookies through your browser settings.

8. Third-Party Services

Cardcentrals may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external platforms. We encourage users to review their privacy policies.

9. Your Rights

Depending on applicable laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Cardcentrals is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.

11. Legal Compliance

We comply with applicable data protection laws, including the Nigerian Data Protection Act (NDPA) and other relevant regulations.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the platform means you accept the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@Cardcentrals.com
  • WhatsApp: +(234) 810-899-3922

Cardcentrals is committed to protecting your privacy and ensuring transparency in how your data is handled.

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